Claims Operations Manager Disability Job

Employer Name: InsurCrossing	SpiderID: 2440964
Location: Pasadena, California	Date Posted: 8/20/2008
Wage:	Category: Insurance
Job Code:

Job Description:

PRIMARY PURPOSE: To be responsible for the technical and operational functions within assigned offices with up to 74 full-time colleagues including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of an office in the location where the manager resides; to be responsible for the staffing and training needs; and to be responsible for budget preparation and profit and loss management for assigned offices.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Responsible for overall operations management for all locations/ offices within an area. Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements. Establishes business plan with goals and objectives for the partnership and locations/offices. Monitors management reports relating to the partnership/office performance. Assists with the coordination of sales and client service efforts. Maintains a quality assurance program to support the Total Performance Management initiative and the consistent delivery of quality claims service. Travel as required. SUPERVISORY RESPONSIBILITIES: Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:

Contact Name: -	Company Type: Employer
Company: InsurCrossing

City: Pasadena
State: California
Zip:

Web Site: http://www.insurcrossing.com