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| Employer Name: Ocwen Financial/Nationwide Credit, Inc. |
SpiderID: 2441909 |
| Location: Binghamton, New York |
Date Posted: 8/20/2008 |
| Wage: Base plus Commission |
Category: Collections |
| Job Code: 8105 |
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| Number Of Openings: 4 |
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Job Description:
Nationwide Credit, Inc. is a subsidiary of Ocwen Financial Corporation. Ocwen Financial Corporation is a leading alternative asset management and business process outsourcing firm specializing in residential mortgage loan servicing, mortgage fulfillment and receivables management services. Ocwen is headquartered in West Palm Beach, Florida with offices in Arizona, California, Florida, Georgia, Illinois and New York. Ocwen has a global presence in Canada, Germany and India. Ocwen focuses its businesses on making its clients’ loans worth more by leveraging superior processes, innovative technology and high-quality global human resources.
The Customer Service / Collector position will report directly to the Director of Operations and will be solely responsible for negotiating payment arrangements with customers on outstanding balances via the telephone. Responsibilities include:
•Professionally handle all incoming and outgoing calls pertaining to active accounts
•Negotiate and offer repayment solutions in accordance with client and company guidelines
•Determine the reason for account delinquency
•Gather and track customer’s financial information
•Evaluate and assess customer’s credit and financial information
•Direct customers to viable payment sources
Job Requirements:
This position requires one year experience working in a customer service or call center/collection environment. The ideal candidate will be detail oriented as well as be proficient with a computer in order to document information on a computer while effectively communicating with the customer via the telephone. The candidate has to be able to work a flexible schedule including nights and weekends. A High School diploma is required, Associates degree or some college coursework preferred.
Job Criteria:
Start Date: September 8, 2008
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: High School
Overnight Travel: None
Vacation Time:
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Tuition Reimbursement
Company Profile:
Ocwen Financial Corporation is a leading alternative asset management and business process outsourcing firm specializing in residential mortgage loan servicing, mortgage fulfillment and receivables management services. Ocwen is headquartered in West Palm Beach, Florida with offices in Arizona, California, Florida, Georgia, Illinois and New York. Ocwen has a global presence in Canada, Germany and India. Ocwen focuses its businesses on making its clients’ loans worth more by leveraging superior processes, innovative technology and high-quality global human resources.
Contact Information:
| Contact Name: Sharon Hanna-Stukes |
Company Type: Employer |
| Company: Ocwen Financial/Nationwide Credit, Inc. |
Phone: 607-621-4235 |
| Street: 4700 Vestal Parkway East |
Fax: |
| City: Vestal |
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| State: New York |
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| Zip: 13850 |
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Web Site: http://ocwen.recruitmax.com/eng/careerportal/Job_List.cfm?szSearchType=Advanced
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