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| Employer Name: AccountManagementCrossing |
SpiderID: 2460193 |
| Location: Rochester, New York |
Date Posted: 8/27/2008 |
| Wage: |
Category: Accounting/Bookkeeping |
| Job Code: |
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Job Description:
Responsibilities and essential job functions include, but are not limited to the following: Coordinate and provide direction for customer service efforts from all station departments involved with assigned accounts, working with the Operations Managers and Supervisors, to ensure a consistent and high level of customer service is maintained. Create, implement and maintain Standard Operating Procedures for each client. Serve as the primary contact for all communications with assigned accounts. Prepare management reports that track adherence to Standard Operating Procedures and review results with clients on a regular basis. Develop and maintain functional knowledge of the products, services and operations offered and actively participate in product training sessions. Interact regularly with local management and develop close and cooperative working relationships with operational staff to ensure the customers needs are met. Oversee and manage the professional development and productivity of staff members to ensure goals, training, and project requirements are met. Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients. Conduct annual performance reviews for department staff. Address all performance problems promptly and directly in accordance with EGL policies.
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: - |
Company Type: Employer |
| Company: AccountManagementCrossing |
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| City: Pasadena |
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| State: California |
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Web Site: http://www.accountmanagementcrossing.com
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