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| Employer Name: Credit Management Services |
SpiderID: 2468553 |
| Location: Independence, Ohio |
Date Posted: 9/3/2008 |
| Wage: |
Category: Collections |
| Job Code: |
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Job Description:
Credit Management Services, is a division of Transworld Systems and NCO Group. NCO is an industry leader in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our clients are empowered to successfully address immediate business needs, while empowering long-term growth across the entire customer lifecycle. NCO provides services through over 140 offices in Antigua, Australia, Barbados, Canada, India, Panama, the Philippines, Puerto Rico, United Kingdom and the United States.
Credit Management Services has an immediate opening for a competitive individuals in the Valley View, OH area. Candidates should possess excellent communication skills. We offer full benefits, 401K, flex hours, with no selling.
Principle Responsibilities
Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts
Provide thorough, efficient, and accurate account updates on computer files for each call made
Demonstrate effective skiptracing techniques by locating debtor home phone number, address, and/or place of employment and process accounts for legal action
Counsel delinquent account debtors to assist in finding funds to meet debt obligations
Provide feedback to management concerning possible problems or areas of improvement
Make recommendations to implement improved processes
Perform other duties as assigned by management
Job Requirements:
Qualifications
High School Diploma or General Education Degree (GED) certificate
Previous collections experience preferred
Knowledge of Fair Debt Collection Practices Act (FDCPA) guidelines preferred
Basic computer skills
Excellent interpersonal, written and oral communication skills
Ability to work in a team fostered environment
Ability to work in multi-tasked environment
Ability to prioritize and organize work
Ability to adapt to a flexible schedule
Work Environment
Office environment
Ability to lift and/or move 20 pounds
We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.
M/F/H/V/EOE/AA
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required: Entry-Level
Education Required: High School
Overnight Travel: None
Vacation Time: 3 weeks / year
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Flex Time, Casual Dress, Company Cafeteria, Other Benefits
Company Profile:
CMS is a division of Transworld SystemsŪ Inc., an industry leader in accounts receivable management since 1970.
Transworld provides tools to improve the cash flow for over 60,000 clients, including small businesses, banks, hospitals, doctors, retailers, universities, manufacturers, telecommunication companies and city or state governments. Transworld has a history of growth and success due to our extensive marketing efforts by more than 700 sales representatives in 120 offices throughout the United States and Puerto Rico.
Contact Information:
| Contact Name: Susan Kane |
Company Type: Employer |
| Company: Credit Management Services |
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| City: Valley View |
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| State: Ohio |
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