|
|
|
|
Guest Services Manager Job
|
| Employer Name: |
SpiderID: 2497536 |
| Location: Shipboard - Worldwide, Florida |
Date Posted: 9/27/2008 |
| Wage: |
Category: Management |
| Job Code: |
|
Job Description:
GUEST SERVICES MANAGER
Royal Caribbean is looking for exceptional executives to join our fleet of ground-breaking cruise ships that sail the globe. We provide a working environment that fosters career growth and development for our onboard team members. Our innovative and pioneering cruise ships, offer our guests a premium vacation experience. There are countless opportunities to join us at sea, so join our team today as a Guest Services Manager.
Royal Caribbean is continuing to build more ships, including the Oasis and Allure of the Seas, which will be the largest passenger cruise ships in the world!
WHY WORK FOR ROYAL CARIBBEAN?
At Royal Caribbean, we believe in helping our valuable members grow and build successful careers for life. Shipboard employees receive a wide range of benefits and learning opportunities, while working with a worldwide enterprise that is a leader in the cruise industry. If you are looking for an opportunity to expand your career and really make a difference, apply now to join our renowned shipboard staff!
This position also includes four months vacation per year.
RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO;
* Continually develop original and fresh
techniques to enhance the guest service
onboard
* Use guest feedback and ratings to
establish a positive culture throughout
the guest services team
* Enforce organizational policies and
procedures of monetary items regarding
the Front Desk
* Develop and promote success of the
management and supervisory teams
onboard
* Enforce the delivery of standards,
efficiencies, services and quality within the
guest services department onboard
* Perform related duties as required
MINIMUM REQUIREMENTS
* Completion of high school, basic or
vocational education equivalency
preferred
* Two or more years of Front-of-House
successful and progressive leadership
experience in a four or five star hotel,
cruise line or other hospitality related
industry
* Proven ability to achieve operational
results in an international environment
* Demonstrated experience in motivating,
leading and engaging a diverse workforce
to increase synergy and improve
productivity
* Competency with Microsoft Office and
Lotus Notes
* Oral and written fluency in English at an
advanced level
* Strong communication skills in additional
languages are desired
* All international applicants must have the
ability to obtain a C1/D visa
Company Profile:
The SureJobs Employment Network connects employers and job seekers. With a global network of Recruiters and Staffing Specialists we provide hassle free one on one personal attention to employers and Fast Track priority services to job seekers
Contact Information:
| Contact Name: Karen Thompson |
Company Type: |
| Company: SureJobs Network |
|
|
|
| City: Toronto |
|
| State: Ontario |
|
| Zip: M5C1R6 |
|
|
|
|
|
|
|
|