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Customer Service/Sales Representative Job
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| Employer Name: Personnel Source |
SpiderID: 2505138 |
| Location: Roseburg, Oregon |
Date Posted: 10/8/2008 |
| Wage: |
Category: Customer Service/Technical Support |
| Job Code: |
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Job Description:
CUSTOMER SERVICE/SALES REPRESENTATIVE
A customer service oriented call center focused on providing quality care and high performance to our clients and their customers. Starting in 1990, this company has grown to a well revered multi-company call center.
Currently, they are looking for sales oriented employees to improve our current sales team and develop our outbound sales operation.
The ideal candidate has customer service experience in a fast paced, high-volume environment - handling commercial and consumer orders, and customer service inquiries. Excellent telephone communication skills, PC literacy and the ability to up-sell and cross-sell products and handle diversified tasks are essential for success in these positions. Although no sales experience is required, it is preferred. High school diploma or GED equivalency is also preferred.
Desired Skills
- Ability to convey a professional, courteous and positive attitude
when dealing with customers
- Be self-motivated and results-oriented
- Possess excellent communication and proven problem solving ability
in a fast paced environment
- Excellent attendance and availability to work evenings and weekends
- Flexibility in your work schedule based on call volume and trends
- Strong listening skills and be detailed oriented
- Upbeat, friendly and outgoing personality
- Able to rely on instructions and pre-established guidelines to
perform the functions of the job
- A limited degree of creativity and latitude is expected
- Must be able to type 25 wpm with 95% accuracy
Responsibilities
- Consults with customers to recommend and sell a variety of products
to meet their needs
- Provide knowledgeable responses to inquiries in a courteous and
professional manner
- Maintain a current understanding of the procedures to respond to
numerous phone inquiries
- Stay current on new sales accounts and training materials
- Able to cross-train on inbound sales and outbound calls (no
telemarketing)
Incentives:
- Hourly rate ($8.75/hr to start, $9 in 30 days) plus sales
commission. Doing well, pays well.
- 401(k) with match available
- Vacation time in one year
- Direct Deposit
Contact Information:
| Contact Name: Amber Johnson |
Company Type: |
| Company: |
Phone: 541-440-0171 |
| Street: 960 W. Harvard Ave. |
Fax: |
| City: Roseburg |
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| State: Oregon |
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| Zip: 97470 |
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