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Inbound Customer Service Representative Job
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| Employer Name: Aegis Communication |
SpiderID: 2505446 |
| Location: Fairmont, West Virginia |
Date Posted: 10/9/2008 |
| Wage: |
Category: Customer Service/Technical Support |
| Job Code: |
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Job Description:
Essential Functions:
• Handle customer inquires in an effort to assist with providing accurate financial transaction services with efficiency and quality.
• Access customer data via computer software and make necessary entries in order to complete process membership rewards and/or process financial transactions for products or services, input customer information, resolve problems and/or complaints, initiate or change service, process transactions, schedule call backs, etc.
• Communicate with customer effectively and clearly, which requires excellent oral communication skills (grammar, enunciation, pronunciation).
• Cope with and diffuse stressful situations, control direction of call with tact and diplomacy.
• Use independent judgment, logic
Job Requirements:
• High School Diploma or GED.
• Minimum of 6 months “CUSTOMER SERVICE” experience preferred.
• Ability to work a full-time – afternoon & evening shift – “some” weekend days required
Job Criteria:
Start Date: 10/27
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required: High School
Overnight Travel: None
Vacation Time:
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Other Benefits
Company Profile:
Nimbus is the only RPO provider to focus on volume recruiting of revenue-generating professionals using executive search methodologies. Using “best practices” established by our team, we know how to find the right candidates for your volume hiring needs.
Contact Information:
| Contact Name: Simone Muir |
Company Type: Recruiter |
| Company: Nimbus Recruiting |
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| City: Jacksonville |
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| State: Florida |
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| Zip: 32246 |
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Web Site: http://www.nimbusrecruiting.com
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