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SERVICE MANAGER/DIRESTOR Resume
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| Desired Industry: Automotive/Mechanic |
SpiderID: 1997 |
| Desired Job Location: Paris, Tennessee |
Date Posted: 3/2/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 03/02/2005 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Phone 731-642-4323
Email mslund@bellsouth.net
4835 Van Dyke Road
Paris TN 38242
Mark S. Lundquist
Objective To obtain a position in a business environment where my skills and academic background will be utilized
Experience 2000-2004 Brandon Auto World Murray KY.
Service Manager
Supervised service and parts operations
Increased sales per ro 75% from past management
Promoted training to obtain 83%
Designed all service ads
Incorporated mailing lists and service reminders
Achieved gm mark of excellence award in Cadillac for customer satisfaction
Ranked 4th in region in 2003 for customer fixed right and satisfaction
1999-2000 Ray Smith
Service Manager
PROMOTED TRAINING
INSTITUTED SCHEDULEING ASIGNMENTS
1997-1999 Fisher Chevrolet Dresden, TN.
Service Manager
Increased Service Dollar Sales by 200%
Instituted vechile record system to improve profitability.
Implemented advertising program which improved margin.
1996-1997 Moody Wadley Chevrolet Dyersburg TN
Service Advisor
Handled customer concerns
Supervised 7 technicians and implemented service fast quotes for pricing.
Scheduled technician training for certification.
1994-1996 Dwain Taylor Chevrolet Murray KY
Service Advisor
Supervised 11 technicians and implemented maintenance pricing.
Designed advertising and special offers.
Instituted service pricing and fast quotes
1991-1994 Joe Mahan Ford. Paris, TN
Service Advisor
Supervised 7 technicians
Received Gold Medallion Award for service excellence.
Education
Attended Scripts Institute of Oceanography, Ichthyology Major, La Jolla, CA.
Ford Motor Service Advisor Courses
General Motors University of Automotive Management. Warranty-Policy
General Motors University of Automotive Service Advisor courses
General Motors technicians training and certification.
, ASE MASTER AUTO TECH
Interests Professional Association of Diver Instructors Order of Masons
Military Experience U.S.Army Warrant Officer #3, Two Terms Vietnam,
Candidate Contact Information:
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Click "Contact Candidate" to send this candidate a response. |
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