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Entry-Level Help Desk/ Network Support (MCSA) Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 21928 |
| Desired Job Location: Washington/Metro, District of Columbia |
Date Posted: 8/1/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Yes |
Objective:
Travis M. Judd
12701 Springfield Court
Dunkirk, MD 20754
(301) 855 6941
SUMMARY:
Self-motivated and conscientious entry-level IT professional with outstanding communication skills, analytical abilities, and great attention to detail seeks challenging opportunity as a Microsoft Certified Systems Administrator (MCP/MCSA) or Help Desk/Network Administrator with a dynamic company.
SKILLS:
Qualified MSCA in Windows Server 2003 Environment, able to:
Implement and administer a Windows XP Environment
Monitor and optimize system performance and reliability
Configure and troubleshoot security
Manage and maintain a Windows Server 2003 Environment
Manage devices, access to resources, and disaster recovery
Manage networking infrastructure
INTERNSHIP EXPERIENCE:
EM Solutions, Inc. , Arlington, VA
Summer Intern, Information Technology, 2005
Selected as a summer intern to provide support for small government contractor provider of project management and software solutions. Created and managed inventory database; sorted and organized file archives; reconfigured and installed network PCs with Windows XP Operating System and loaded applications suitable to the needs of the company.
WORK EXPERIENCE:
Starbucks Coffee Corporation, Dunkirk, MD
Shift Supervisor, Aug 2007 - Present
Quickly promoted from Barista to Shift Supervisor based on leadership abilities. Entrusted to oversee store operations. Utilized diplomacy and tact to manage a team of four others. Used excellent customer service skills to provide consistent and pleasant store experience for customers.
Ron Bortnick Ford, Upper Marlboro, MD
New Car Sales Staff, 2007
Honed customer service skills by resolving inquiries both in-person and via telephone. Impacted companys productivity and profitability by providing new car sales information and guiding customers through initial phase of buying process.
Hoff Theater, University of Maryland, College Park, MD
Ticket Sales/Concessions, 2006
EDUCATION AND TRAINING:
University of Maryland, College Park, MD
Completed coursework in Computer Science (2 Years) 2004-2006
MSCA Certificate completed, 2008
Excellent references upon request
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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