Project Manager/ Office Manager Resume

Desired Industry: Management	SpiderID: 22066
Desired Job Location: columbus, Ohio	Date Posted: 8/11/2008
Type of Position: Full-Time Permanent	Availability Date: 08/11/2008
Desired Wage: 55000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other	Willing to Relocate: No

Objective:
A proven Project Manager specializing in process improvements, creating and implementing enhanced work-flows, with strong networking skills and resource management. My broad knowledge of systems applications, reporting, budget reconciliation, software, and hardware knowledge have contributed to my successful record of completing projects prior to deadline. Known for bringing diverse groups together for a common goal, while exercising accountability, and remaining flexible to change and economic shifts.

Experience:
Nationwide Insurance, Columbus Ohio 2000-2008
Office Management Specialist/Project Manager, PCIO Marketing Special Project Team
Accountable for management of special projects, streamlining processes, creating work-flows and supporting documentation, training and implementation of system enhancements and process improvements, procuring goods and services for 140+ associates, training and on-boarding of new associates and contractors, and management of 5 server shares. Served as the data integrity and firewall expert and completed all computer transactions associated with employee on-boarding.
� Assisted Controller in conducting financial audits, analysis, and reporting for a $21/ml annual budget which resulted in a overall reduction of the annual budget to 84% of planned expenses, identified committed and non-committed dollars, projected annual and monthly forecasts within five cents of actual expenses, and project dollars to be allocated more accountably.
� Created and implemented process improvements for the processing of business related travel expenses for 45+ associates which resulted in an annual 25% cost savings.
� Managed financial reports and on-boarding of external contractors which allowed for an overall cost reduction of 25% of allocated dollars.
� Managed procurement needs for 140+ associates which resulted in a reduction in departmental costs for general supplies, hardware, and software by $88K annually.
� Implemented a process by which I supported all non-standard software and hardware loads which were inclusive of testing corporate upgrades prior to deployment. This reduced overall downtime from 20% a month to less than 2% within 30 days of implementation and the roll out of software upgrades were seamless.
� Managed desk assignments, floor moves, and created a work environment which allowed for diversity and community based collaboration for informal team socialization.
� Developed and implemented process improvements and related procedures so as to streamline the Do Not Mail/Contact process. This was adopted corporate wide and produced a $2.5/ml cost reduction in vendor related costs.
� Consulted with IT service groups to correct system reports and created a process by which suppression files are directly fed into the Data Warehouse for an annual cost reduction of $1/ml..
� Served on the Corporate Diversity Team which met monthly to discuss topics related to Diversity within the company and how outside social issues impact business strategy and the internal collaboration among associates.

Independent Contractor 1999-2000
Project Manager
Assisted Controller to meet legal requirements for a lawsuit remedy. This was inclusive of internal audits, reconciliation of budgets, and providing supporting documentation and training for processes improvements and related system applications.
� Successfully completed internal audit 6 months prior to the expected due date. This resulted in a corporate policy to barcode all incoming assets for cost management, accountability of asset whereabouts, and to allow for a more streamlined asset audit.
� Managed project to reconcile the operations budget, create financial reports, and consulted with the Controller and Nationwide Services to correct budget issues and reduce overall operating costs.
� Managed project to create a seamless and timely process for all move coordination, build-outs, and design of floor plans for existing and new employees.

Education:
PIMA Community College; Project Management, Advance Access
Bliss College; Associate Degree in Real Estate Law and Business Practices

Skills:
System Training on EDI/NASCO, TSO, AS400, PRO
Proficient in Windows Vista, Windows Mail, Windows Contacts, Adobe Professional & Creative Software for Windows & Apple Computers, Lotus Notes, Microsoft Outlook, Microsoft Word, Word Perfect, Access, Fox Pro, Excel, People Soft, Visio, Microsoft Project
Management and Development Courses

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