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| Desired Industry: Customer Service/Technical Support |
SpiderID: 22097 |
| Desired Job Location: Cranford, New Jersey |
Date Posted: 8/12/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: No |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
A position in Customer Service where I can utilize my problem-solving skills combined with my positive outlook to actually serve customers, making each person with whom I am in contact feel that I am only concerned with his/her situation.
Experience:
Tax Preparer, H&R Block, Linden, NJ 2007 - present
Rincon, GA 1990 – 1993
Worked with clients to prepare timely, accurate federal and state tax returns. Strived to provide the utmost in customer satisfaction, while adhering to IRS Tax Codes and corporate policy.
Client Service Coordinator, H&R Block, Westfield, NJ 2007
Managed tax preparation office. Scheduled appointments for 9 Tax Professionals. Receptionist and Cashier duties. Ordered supplies and maintained computer network with IRS, H&R Block National and District Offices.
Copy Room Coordinator, Holy Trinity School, San Pedro, CA 1997 – 2000
Operated and maintained copy machined for school and church. Prioritized workloads and distributed completed orders to appropriate department. Monitored usage of consumables, maintained inventory, and acted as receiving department for school.
Retail Sales Clerk, The Sea – A Museum Gift Shop, San Pedro, CA 1995 – 1997
Part-time sales clerk in a large seashell, nautical antiques and gift shop. Responsible for phone orders from around the world.
Retail Store Manager, Rite-Aid Corporation 1987 – 1990
Responsible for hiring, training and supervising staff, controlling inventory and providing customer assistance at Encore Books in Short Hills, NJ and Thrif-D Pharmacy in Savannah, GA.
Program Director, American Heart Association, New Jersey Affiliate 1982 – 1987
Provided leadership and direction to staff and volunteers in the planning, development, implementation and evaluation of health education, public awareness and fund raising programs. Coordinated all aspects of a variety of meetings and seminars. Developed guidelines and trained staff for 1-800-NJ HEART, a toll-free Heart Health information service.
Education:
Rutgers University, New Brunswick, NJ, B.A., English
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
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