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Customer Service, Sales Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 22186 |
| Desired Job Location: Atlanta, Georgia |
Date Posted: 8/17/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: immediate |
| Desired Wage: 40000.00 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
My objective is to consistently work very hard to please demanding customers using strong analytical, oral and written communications, customer service skills to achieve that goal and to be challenged in my work, with an opportunity to grow while meeting organizational objectives and demands.
Experience:
CUSTOMER SERVICE/SALES – Traffic Monitoring, management, and emergency response for GA DOT; Sales and account services to Cable Customers: Responsible for (a) placing orders for customers of various Catalog Companies, (b) booking, tracking and tracing of air cargo for Delta Air Logistics, collections of accounts, bad debt collections, skip tracing, bankruptcy response, billing, account payment, (d) inbound and outbound telemarketing of J. C. Penny Life Insurance, (e) product support for Pitney Bowes Small Office Systems, on-line technical assistance including account billing, sales and services, (f) provisioning and operation of casino snack bar, cashier services for casino patrons.; GA DOT/SERCO, April 2007 to Present; COMCAST COMMUNICATIONS, Feb 2005 to Feb 2007; Atlanta GA; DONNELLY COMMUNICATIONS, 9/2004 – Dec 2004; ATLANTA, GA; DELTA AIR LOGISTICS, 12/2001 - 11/2002; ATLANTA, GA; PRICE WIRELESS COMMUNICATIONS, 4/2000 - 7/2001; ATLANTA, GA; SITEL CORPORATION, 12/1999 - 3/2000 & 8/1996 - 1/1997; SAVANNAH, GA; J&W CORPORATION, FLAMINGO CASINO, 2/1997 - JULY 1998; PARADISE ISLAND, SC;
MANAGEMENT/SUPERVISION/ADMINISTRATION - Responsible for the day to day operations of 1907 HOMESTAY, a bed and breakfast , including provisioning, hiring and managing cleaning staff, communications, advertising, booking and providing for guest:: Responsible for office management of various small business owners as owner operator of BROWN’S COMPUTER SERVICES, providing complete services including communications, office management, billing, customer support, payroll, reports, advertising and tax services:: Responsible for administrative functions in various departments of CHATHAM COUNTY COMMISSIONERS;1907 HOMESTAY, 12/2002 - 6/2004; Brooklyn, New York; BROWN’S COMPUTER SERVICES, 6/1980 - 5/1991; CHATHAM COUNTY COMMISSIONERS, 5/1992 - 4/1996
COMMUNICATIONS TECHNICIAN / TELEPHONE OPERATIONS - (a) Responsible for acceptance, planning and installations of Long Lines Telecommunications equipment, analog, data and fiber optics (b) Responsible for multi-line telephone operations for various European Countries; AT&T COMMUNICATIONS, 11/1970 - 5/1989; New York, New York
Education:
Alfred Ely Beach High School Graduate 1968, Savannah, Georgia; 1 year English Major, Norfolk State College 1968, Norfolk, Virginia; 1 year English Major, Notre Dame College 1969, Staten Island, New York 1970; South College Career School, Coursework in Business Administration and Computer Operations, Savannah, Georgia 1992
Skills:
My work experience has qualified me in customer service, administrative, sales and office operations. Using excellent communication skills (both verbal and written), and many years in a call center environment using data entry, diverse computer skills including Excel, Lotus, Microsoft Office Suite and ACD systems, Windows, AS400, Sibel, Outlook Express and Lotus Notes, Typing 45 wpm
Reference:
References Available Upon Request
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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