Administrative Assistant/Customer Service Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 22194
Desired Job Location: New York, New York	Date Posted: 8/18/2008
Type of Position: Full-Time Permanent	Availability Date: August 19, 2008
Desired Wage: 30,000
	U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
I am currently seeking a challenge where I can utilize my varied skills to contribute to the corporate bottom line while achieving professional advancement and growth.

Experience:
• March 25, 2007 to February 24, 2008 –
• Due to hip surgery and physical therapy, my doctor has released me so I can return to work.

General Clerk
TRS of NYC 11/04-03/05

• Worked in the Death Benefits Department
• Check reversals and cancellations
• Maintained lists of monthly transactions
• Worked closely with case examiners
• Created Excel Worksheets for bank transactions

From January 2002-August 2004
Returned to Pennsylvania to help parents out.

Sales Associate 10/01-01/02
Toys R Us, Times Square – New York, NY
• Responsible for providing superior customer service, responding to queries and requests, and handing sales and cash receipts
• Developed strong product knowledge and understanding of corporate policies and procedures

Payroll Clerk 01/96-08/96
Eagle Electric, Inc. – Long Island, NY
• Responsible for fulfilling daily data entry functions for busy payroll department
• Paying close attention to detail, ensured quality inputs
• Accurately completed all related paperwork
• Undertook accurate and efficient data entry

Administrative Assistant 11/94-12/95
Dewitt Media, Inc. – New York, NY
• Responsible for providing front office operations
• Analyzed contracts, presented analysis and provided accounts payable function
• Undertook analysis of Nielson ratings
• Worked on Datatrack System
• Contacted media buyers, utilizing awareness of customer service

Office Clerk 01/94-11/94
TIAA-CREF – New York, NY
• Responsible for fulfilling all administrative clerk functions
• Efficiently processed paperwork in timely manner
• Managed front desk and routed phone calls
• Prepared correspondence as required

Office Clerk 08/88-05/93
New York Association for New Americans – New York, NY
• Undertook data entry in respect of cases pending
• Completed report preparation
• Efficiently processed transactions pertaining to client base
• Assisted supervisor as required

Education:
Bachelor of Fine Arts in Computer Graphics 2000
New York Institute of Technology – New York
Graduated Cum Laude

Affiliations:
Certification in Data Processing 1977
Hazelton Area Vocational Technical School – Hazleton, Pennsylvania
Certification in Excel 2004
Certification in PowerPoint 2004
CompTia Net+ Certified 2006

Skills:
45-50 wpm, MS Word, MS Excel

New Horizons Computer Training

A+ Hardware, O/S, Net +

Additional Information:
• Academic Excellence Award
• Dean’s List

Reference:
Professional refrences

Denise Creamer (212) 612-5872
Lastenia Steevens (212) 612-5815
Ileana Freeman (212) 612-5424 Human Resources Manager

Teachers Retirement System of NYC
55 Water Street
New York, NY 10041

Candidate Contact Information:

This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response.