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Executive Director or Administrator Resume
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| Desired Industry: Healthcare |
SpiderID: 22414 |
| Desired Job Location: milwaukee, Wisconsin |
Date Posted: 9/3/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: open |
| Desired Wage: open |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Experience:
2006 – Present Confidential Company Fond du Lac, WI
Nursing Home Administrator
125 Bed dually certified facility
Supervisory responsibility of a staff of 135 employees
Developed and executed an effect business plan annually and quarterly
Customer payer source mix management
Over saw accounts receivable with success in 40% decrease in bad debt
Labor and workforce planning yielded a 45% reduction in turnover
Drove customer satisfaction scores from 65% to 100%
Effective risk management in staff and customers often involving in-depth successful investigations
Direction of environmental services yielded deficiency free survey and a survey with one minor citation
Annual budget preparation and execution
Marketing efforts using RAIN method yielding multiple next steps & relationship development with referral sources
2004-2006 Beaver Dam Care Center Beaver Dam, WI
Executive Director, Licensed Nursing Home Administrator
99 Bed dually certified facility
Site Free 2005 Annual Survey
Remodeled 3 units to create an Alzheimer’s Care Unit, Advanced Alzheimer’s Care Unit, and Rehabilitation Suites
2004 Profit of $300,000+
82% Associate Retention
Marketing efforts successfully increased by 60% conversion rate
Excelled at Resident and Family relations
Attended Rotary and all Legislative visits in the area
Presented Bed Tax and Medicaid Rate concerns at Dodge County Town Hall Meeting to Senator Fitzgerald
2003-2004 Mequon Healthcare Center Boulevard Healthcare, LLC Mequon, WI
Licensed Nursing Home Administrator
Direct and managed all functions of a 162 bed dually certified facility and Traumatic Brain Injury Unit
Directed and oversaw the efforts of 245 employees & 9 department heads
Eliminated use of agency nurses in 4 months
Increase census by 40%
Successfully managed budget that was in the red and brought it to a profitable level in 4 months
Restructured staff to be cost effective Accounts receivable increased by 40%
Increased customer satisfaction and associate satisfaction
Managed an OSHA survey that resulted in 1 non-finable site
Decreased annual survey sites by 60%
1997-2000 Imperial Health Care Center Naples, FL
Marketing Director
Increased census by 30%
Solicited and increased private pay admissions by 25%
Increased repeat referrals
Expanded future revenue-generating paths
Represented company to physicians and multiple level referral sources
Created & directed a successful, highly competitive marketing plan
Maintained highly profitable payment source mix
Zero Deficiencies for Annual State Survey for department
Executed client contracts for rehabilitation, long term care, assisted living, hospice, and respite care
1997-2000 National Healthcare Corporation - Imperial Naples, FL
Director of Social Services
Presented in-services on Abuse & Neglect, Resident Rights, and Advanced Directives for staff of 340
MDS, care plan, and charting for mood, cognition, advanced directives, psycho-social well-being, & psychotropic
Organized discharge plans
Supervised facility’s first Abuse & Neglect Task Force
Solicited & maintained rebound referrals from guardians, attorneys, physicians, key county officials, and competitors
Developed and conducted in-house quality assurance studies
Created & directed multiple task groups designed to improve resident care, family satisfaction, and facility effectiveness
Zero Deficiencies for Annual State Survey for department
1994-1997 Heritage Nursing Home Port Washington, WI
Nursing Home Administrator
Managed 7 department heads and a staff of 98 in 54 Bed facility
Acquired facility’s first Medicare Certification
Wrote and executed an effective Plan of Corrections & decreased State/Federally cited deficiencies from 16 to 0
Directed efforts of Rehabilitation Department
Negotiated facility contracts
Successfully appealed Medicaid reimbursement rates
Reduced overhead costs while improving quality of care
Developed group purchasing of food and supplies for 4 facilities
Computerized facility
Created Employee Wellness Program
Instrumental in start-up of internal pool for nursing department
Decreased use of temporary staffing agencies by 80%
Designed Employee Involvement Program
Education:
Health Care Administration
Concordia University Mequon, WI
BS, Management & Communications
International College Naples, FL
Affiliations:
Wisconsin Health Care Association District 6 President, Fond du Lac Emergency Planning Committee, and Fond du Lac Bioterrorism Committee
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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