ADMINISTRATIVE/CLERICAL Resume

Desired Industry: Clerical/General Office	SpiderID: 22856
Desired Job Location: Palm Bay, Florida	Date Posted: 10/1/2008
Type of Position: Full-Time Permanent	Availability Date: NOW
Desired Wage: OPEN
	U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level	Willing to Travel: Yes, 25-50%
Highest Degree Attained: High School/Equivalent	Willing to Relocate: Undecided

Objective:
OBJECTIVE
To find a challenging position as an administrative
assistant at a reputed firm, which will allow me to
further utilize my existing skills while developing
new skills and to make a significant contribution to
the success of my employer

Experience:
SELECTED EXPERIENCE

Office Manager
Russell & Sun Solar Corp., Palm Bay FL 2006 -
2008
In charge office operations dedicated but not
limited to:
• Provide administrative/secretarial support for
the department such as answering telephones,
assisting visitors, and resolving and referring a
range of administrative problems and inquiries.
• Operate personal computer to compose and
edit correspondence and memoranda from
dictation, verbal direction, and from knowledge of
established department policies; prepare,
transcribe, compose, type, edit, and distribute
agendas and minutes of meetings.
• Schedule and coordinate meetings, interviews,
appointments, events and other similar activities for
supervisors.
• Establish, maintain, and update files,
databases, records, and other documents; develop
and maintain data, and perform routine analyses
and calculations in the processing of data for
recurring internal reports.
• Sort, review, screen and distribute incoming
and outgoing mail; prepare, compose and ensure
timely responses to a variety of routine written
inquiries.
• Generate proposals for solar water and pool
heating systems, prepare building permits for all
Brevard Municipalities and schedule inspections.
• Maintains electronic records management
system for all clients as well as incoming and
outgoing calls.
Customer Service Representative/
Receptionist/Dispatcher
Buckeye Plumbing Inc., West Palm Beach FL 2004 -
2005
Performed general customer service support tasks,
front office and operations support dedicated but
not limited to:
• Dispatch calls via Nextel radio to all Service
Department Technicians.
• Preparation of work proposals, daily invoices
and work orders for the Service Dept. and New
Construction Supervisors.
• Responsible for filing, scanning, ordering of
materials from different manufacturers and
preparation of Building permits as well as
scheduling final inspections.

Collections & Member Services Receptionist
Palace Resorts Inc. / Tradco LTD., Inc. 2002 -
2003
• Answered inbound calls in support of new/old
customer needs.
• Assisted in the training of new customer
service representatives.
• Handling of sales calls and follow ups to pursue
and develop new accounts.
• Prepared weekly sales reports for both sales
team and collections department team.
• Filing, light typing and other office activities.

Receptionist
Nippon Express USA Inc. , Miami FL 1999 - 2000

• Performed general office duties such as light
typing, faxing, and phone answering (20 line
switchboard) and other service arrangements as
requested by other staff members.
• Handle calls and promptly forwarding them to
the appropriate person among 70-75 employees.
• Responsible of sorting mail, and arrangements
of invoices to match orders of purchase for input
into computer.
• Also, responsible for consolidations for more
than 50 different Airlines.
• Assisted in payroll preparation, by calculating
all time sheets and related duties.
• Prepared daily invoices and sales orders for
both Import/Export Departments.

Education:
EDUCATION
• G.E.D. and Medical Secretarial
• The English Center Miami, Florida
• 1,200 hour of Medical Office Technology, Key
Write 1 and 2, Business Communications, and Short
Hand courses
• 20 hours of Medical Transcriptions Course

Skills:
SKILLS
• Self starter, good communication abilities
• Office Coordination & Resources Management
• Basic MS Office and Word Perfect application
abilities.
• Computer Literate
• Bilingual (English/Spanish)
• QuickBooks Customer Manager

Reference:
Available upon Request

Candidate Contact Information:

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